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27 February 2024 – Laboratory Management – Role of the Quality Manager & Technical Management

Date: 27/02/2024

Duration: 3 days

Location: Virtual

Cost: £1485 exc VAT


Delegates taking this course will gain robust understanding of the laboratory management requirements of ISO/IEC 17025:2017 and be able to identify the various responsibilities for overall laboratory management.

Delegates who complete this training will be able to attend our free post-course drop-in sessions to support their learning. The hour-long virtual sessions run monthly and can be attended as many times as required to ask our training team any post-course questions.

Please ensure you read the minimum requirements for this course before booking to attend. BOOK HERE

  • Key topics
    • Structural Requirements
    • Organisation & Management Structure
    • Role Descriptions for Quality Manager & Technical Manager
    • Impartiality & Confidentiality
    • Laboratory Facilities, Conditions, Equipment and Reference Materials
    • Metrological Traceability
    • Management of Externally provided services
    • Review of Requests, Tenders, and Contracts
    • Methods (including Selection, Verification, Validation and Sampling)
    • Evaluation of Measurement Uncertainty
    • Handling Items
    • Ensuring the Validity of Results
    • System Documentation and Control of Records
    • Reporting of Results
    • Risks and Opportunities for Improvement
    • Internal Audits & Audit Programme Planning
    • Non-conforming Work, Corrective Actions & Complaints
    • Management Review


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