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Many Shoppers Worry about Fake Goods During COVID-19 Outbreak

The report also highlighted online shoppers’ quality concerns. Per the report, 68% of U.S. consumers are worried that there might be more counterfeit or poor-quality products sold online as a result of the pandemic, but 45% of respondents said they were unaware of product counterfeiting.

Among the top criteria online shoppers valued the most were: product quality (62.1%), speed of delivery (56.6%), price (53.6%) and trustworthiness (51.8%), per the report.

Source: RetailDive